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You already own a name like crumbandco.co.uk — maybe you bought it years ago along with your email. Connecting it to your CortexGrip site doesn’t mean moving it. It stays exactly where it is; you simply point it at us.
Before you start, have these ready
Your domain name, and the company you bought it from (GoDaddy, Namecheap, 123-reg…)
A login for that company — use “Forgot password” now if you need to
About 10 minutes. The change usually goes live within an hour
Find your DNS settings
Sign in where you bought your domain and open the domain’s settings. Look for a page called DNS, DNS records or Zone editor — every company names it slightly differently, so here’s where to find it at the most common ones:
Can’t see your company? Search its help pages for “edit DNS records” — or tell us who it is and we’ll send you a direct link.
Add the two records
You only need two. One points your main address (crumbandco.co.uk) to us, the other covers the www. version. Add them exactly as shown — use the copy buttons so nothing gets mistyped.
TTL — leave it as the default (usually “Automatic” or 1 hour).
Already see an A record for @? Edit that one instead of adding a second — two A records fight each other and your site will flicker between them.
Press “Check”
Back in CortexGrip, open Domains and press Check next to your address. We look for both records and turn each line green as soon as we find it. Most connect in a few minutes; some providers take up to an hour.
app.cortexgrip.com/domains
A record · @FoundCNAME record · wwwFound
Security certificate (SSL)Issuing · up to 1 hrWhat you’ll see in CortexGrip → Domains once both records are found.
Your email keeps working the whole time
Email travels on separate MX records. Nothing in this guide touches them, so messages keep landing at hello@yourbusiness while your website moves over.
If it won’t connect
Nine times out of ten it’s one of these. Open the one that matches what you’re seeing:
Your old provider may still be pointing the domain at a “parking” page. Delete any other A record for @, wait 15 minutes, then press Check again. If it’s been more than 24 hours, talk to us — we’ll look at your records with you.
That’s it. Your site is live on your own address — and your inbox never noticed a thing.
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