Registering a domain,
the formal bit.

This agreement is between you and CortexGrip Ltd. It covers every domain registration service we provide, and it forms part of our Terms of Service. If the two ever conflict on a domain matter, this agreement wins.

You must give us accurate and complete contact details for each domain and keep them up to date. ICANN requires us to verify your email address: if it isn’t confirmed within 15 days, the domain may be suspended until it is.

IN PLAIN ENGLISH

Use real details and click the verification email. Otherwise your domain can be paused.

Domains are registered for 1 to 10 years. Auto-renew is on by default, and we charge your saved payment method 30 days before expiry. If a domain does expire, it moves through these stages:

You can move your domain to another registrar at any time, apart from during the lock periods set by ICANN.

Transfer lock

60 days after registering, transferring in or changing the owner’s name

Auth (EPP) code

In Domains → Transfer out. Valid for 14 days

How long it takes

Up to 5 days, usually much faster

Cost to move in

Includes a 1-year renewal at your new registrar

.uk domains

No lock. Ask your new registrar for their IPS tag (Nominet’s registrar code) and enter it in Domains

We include free WHOIS privacy on every extension that allows it, so your personal address and phone number aren’t shown publicly. Registries may still hold your details and share them where the law requires.

If someone believes your domain infringes their trademark, they can file a complaint under ICANN’s Uniform Domain-Name Dispute-Resolution Policy (UDRP), or Nominet’s Dispute Resolution Service for .uk domains. You agree to take part in these processes.

IN PLAIN ENGLISH

If there’s a trademark dispute, an independent panel decides, not us.

We may suspend or cancel a domain if it’s used for abuse (such as phishing or malware), if the contact details are false, or if a court or registry tells us to. Where we can, we’ll contact you first.

Every extension has its own policies, which also apply to you. For example, .uk is governed by Nominet’s terms and .com by Verisign’s. You can find links to each registry’s rules in your domain settings.